Wow, what a year it has been for everyone!
I’ve spent a great deal of time talking with clients in the last six months, and it has been amazing how different everyone’s year has been. Some people have been busier, others quieter and some unchanged. For us at the office we have had to learn to adapt to changes quickly and that has meant new software, new ways of meeting with clients and new ways of working together. We are very pleased to say it has worked (mostly!).
One way we had to adapt is by offering phone appointments. I know that not all clients liked this, and for those who didn’t we wish we could have met you in person. Many other clients, though, have appreciated an appointment at a set time and waiting for a phone call in the comfort of their own homes. We have taken this feedback on board and will offer a combination of both next year. Thanks to all of you for your patience!
Other ways we have had to adapt is by reading and learning new legislation in a very short period! No other legislation has ever been introduced as quickly as the JobKeeper legislation. For those of you who were on it, or whose businesses paid their employees JobKeeper, you can be assured that behind the scenes there were many accountants like us who were learning and reading as fast as we could. I felt as though every time I turned around there was another change to the legislation or another State Government grant available. Anyway, we worked hard and between all our clients I calculate that we helped them to receive over $7M in funding to keep their businesses going and their employees working.
We hope that you, like us, are now looking forward to a break and spending Christmas and New Year doing the things you enjoy. Merry Christmas from the team here and we all wish you a wonderful 2021!
Krystine Canny-Smith – Director