Service + Supply Agreements

Service Agreements are contracts between a provider of services and their client

Service Agreements are often known by a variety of names, including supply contracts, supply agreements, consulting and consultancy agreements, or simply, your business terms and conditions or terms of trade.  

Service Agreements are contracts between a provider of services and their client.  Their purpose is to outline the services being provided and the terms and conditions expected in relation to the provision of those services. 

They are sometimes negotiated between the particular parties involved, or can be agreements provided to clients on a “take it or leave it” basis.  They will also outline the rights and obligations of each of the parties, which can become particularly important if either party has an issue in relation to the provision of the services, or the service itself.

For more information on service and supply agreements, visit our Blog below.

Service + Supply Agreement FAQs

Service Agreements are contracts between a provider of services and their clients or customers.

Service Agreements are important in confirming in writing what the service provider will and won’t be providing, how any issues will be handled, and the rights and obligations of both the service provider and their client in relation to the services.

They can, and many do – but it is risky!

Having agreements in writing is one way to mitigate risks to your business and is something you will be very grateful for if a dispute arises.

You can but it may not properly outline the legal rights and obligations of both you and your client.

Having on prepared by a lawyer ensures important legal considerations are met, such as under the Australian Consumer Law, the Privacy Act, or taxation laws.

No.

Service Agreements are intended to put in writing the terms by which you will be providing your services to your customers.  

They are very separate to how you choose to structure your business.

Yes – as long as they are properly drafted and do not attempt to contract out of your legal obligations.

Having a lawyer draft your service agreements helps ensure that they are legally binding.

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